The best Side of alexander rose ltd
The best Side of alexander rose ltd
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We wish you to definitely be completely satisfied with the Products and solutions you might have purchased from us. Should you have any problems Along with the Items you have purchased, remember to Get hold of us utilizing the small print around the Contact web page of our Web page, by telephoning our Customer support Workforce on 01444 258 928, emailing us at customerservices@alexander-rose.
It’s not a production defect and is solely cosmetic which can certainly be eradicated by applying a mould remover which include Dettol or Cillit Bang. Do not use soapy water to clean black spotting. We suggest checking and tightening fixings frequently. We've A variety of home furniture covers available to fit your Pine furniture.
No. Our parasols are intended as Solar shades. Hence they aren't watertight. In addition they need to be taken down in windy conditions.
You are able to incorporate a Notice and we'll pop it from the box for you personally, but For an additional Specific contact we constantly recommend incorporating a personalised card for your buy. Select from Many cards and send out the right just one winging its way to their doorway together with a wow-worthy bouquet.
The weave will constantly revert to its ordinary elasticity as soon as the ambient temperature stabilizes. This is quite typical and has no impact on solution good quality or general performance.
You can get your spare sections below. Should you be not able to find the part you are looking for, be sure to simply call the customer support group on 01444258931 or email customerservices@alexander-rose.
There may be situations the place we will dispatch items faster, need to there be Place offered on the delivery operate. Should you need to get a product earlier than the estimated shipping and delivery guide time, please contact us and we can see Look at shipping and delivery availability to determine if this is achievable.
Returned cancelled products that are unused As well as in perfect affliction and complying With all the full stipulations said below might be returned immediately to this tackle:
Please e-mail customerservices@alexander-rose.co.British isles with a description of the declare, including any pics you've got. We will likely demand a duplicate of one's evidence of buy. Yow will discover total details of our warranty in this article.
By standard use and tear, we imply any dents and scratches or usual deterioration that occurs as a result of regular use. What's more, it refers to any anticipated consequence in the weathering process i.e fading, cracking and splitting of hardwood merchandise.
To go with the entire Alexander Rose supplies ranges are a full array of components which involve, parasols, parasol bases, weather covers, cushions and cleaning / security methods.
Meticulously repackage the products, such as the delivery note. Should you not hold the shipping Observe, produce your identify, handle and phone selection with a bit of paper together with the get selection and include with the item.
All hardwoods eliminate check here their minerals and salts and because they evaporate cracks will seem on the tip grain (tops of chairs/stop of tables/conclude of arms). This is certainly normal. Occasionally the crack will open up pretty broad, particularly in warm weather conditions.
We have now the confidence in our merchandise to provide warranties much in surplus of statutory prerequisites – up to 10 years. The warranty is in opposition to equally product and producing defects.